Between Theory and Practice
Edited By Silvia Hansen-Schirra and Karin Maksymski
Silvia Hansen-Schirra: Linguistic Dominance in Air Traffic Control
82 Alice Müller-Leonhardt holds a diploma in Educational Sciences. She is a sys- temic consultant (Institut für Familientherapie Weinheim), a Critical Incident Stress Management (CISM) trainer (International Critical Incident Stress Foun- dation), faculty member of the Resiliency Sciences Institute (RSI) of the Univer- sity of Maryland, Baltimore County (UMBC) and a member of the Resilience Engineering Association (REA). Alice Müller-Leonhardt currently works at the work and engineering psychology group at Technische Universität Darmstadt. She works on her doctoral thesis with focus on soft factors creating resilience in complex systems; one of these is language in incident investigation. References De Shazer, Steve (1994): Word Were Originally Magic. New York: Norton & Company. Dekker, Sidney (2002): The Field Guide to Human Error Investigations. Aldershot, UK: Ashgate. Dekker, Sidney (2011): Drift into failure. From Hunting Broken Components to Understanding Complex Systems. Aldershot, UK: Ashgate. Emerson, Richard (1964): “Power-Dependence Relations: Two Experiments”, Sociometry 27.3, 282-298. Foucault, Michel (1980): Power/Knowledge. Selected Interviews and Other Writings, 1972-1977. New York: Pantheon. Perret, Ariane (2007): Kollision aus heiterem Himmel. Die Flugzeugkatastrophe von Überlingen. Zürich: Orell Füssli. Vaughan, Diane W. (2005): “System Effects: On Slippery Slopes, Repeating Negative Patterns, and Learning from Mistakes”, in: Starbuck, William/Moshe Farjoun, (ed.): Organization at the Limit: NASA and the Columbia Accident. Oxford: Blackwell. Weick, Karl E./Kathleen M. Sutcliffe (2007). Managing the Unexpected: Resilient Performance in an Age of Uncertainty, 2nd edition. San Francisco: Jossey-Bass. 83 Silvia Hansen-Schirra Linguistic Dominance in Air Traffic Control 1 The Nature of Aviation...
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