CHAPTER ONE. MANAGEMENT AND LEADERSHIP THE ROLES OF MANAGERS
CHAPTER ONE MANAGEMENT AND LEADERSHIP THE ROLES OF MANAGERS 12 Chapter One Key terms and definitions What is organizational management? Theory Practical tips A selection of theories and beliefs Least Preferred Co-worker (LPC) Theory Vroom and Yetton’s Normative Model Transformational and transactional leadership Adaptive leadership Managerial roles Manager or leader? Case Studies The promotion of a financier People and apes Leader – Der Führer Leader – a role model or anti-hero? Clinical case Lee Iacocca Management and leadership: Crossword Supplementary reading Management and Leadership The Roles of Managers People are idiots. The only difference among us is that we’re idiots about different things at different times. Scott Adams, The Dilbert Principle Key terms and definitions What do managers manage? Managers manage organizations. What are organizations? Organizations are teams of people (members) that use equipment and technology. The founders of an organization can become members of that organization; the purpose of an organization is to realize a certain mission and to achieve established goals. The mission is a value (something rare) that the organization should create for its environment (the broader society in which an organization operates and to which it sells or passes on its products, expecting to receive the means for further continuation and development in return), its members and founders. Goals are asks that help with the realization of the mission. Organizations are characterized by internal unity, which means that the relations between their members and divisions, departments or branches are stronger than their relations with elements from the...
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