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Communication in Global Corporations

Successful Project Management via Email


Justyna Alnajjar

This volume investigates the issues of specialist email discourse conducted in Business English as a lingua franca (BELF) by specialists working in international teams within the field of project management. It discusses aspects of team language and team culture in professional international environments taking into consideration the tenets of anthropocentric linguistics. The research project, the results of which are presented in this book, was carried out on the basis of authentic business emails received from a global company. The results of the research project are divided into two parts: the first part focuses on conventions applied by project team members, whereas the second part is devoted to the illocutionary acts relevant to communication during the execution of global projects.


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A book about communication involves a lot of communication, and I have been very lucky to be able to discuss issues connected with discourse and project management with a number of individuals. I owe a specific debt of gratitude to Professor Sambor Grucza without whom this book wouldn’t have been possible. I would like to express my sincere thanks for his remarkable and unending guidance, support, and encouragement. I am indebted to Professor Stephan Habscheid for providing excellent guidance and suggestions during my academic stay at the University of Siegen. His comments were very helpful in shaping my research. I would like to express my warm thanks to the representatives of two companies who, although not willing to be named, generously devoted their time to talk to me about the way their project teams collaborate and communicate. Finally, I would also like to thank my parents, Stanisław and Grażyna, for their patience and kindness towards me, and for their unwavering support at each and every stage of my life, especially during the time when the project ‘book’ was carried out. They are my best friends, always willing to stand by me and to motivate me.

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