Edited By Gunnar Prause, Urve Venesaar and Wolfgang Kersten
Improving Non-profit Organizations’ Capability through Open Architecture Model. Anu Leppiman, Iivi Riivits-Arkonsuo and Kristel Kaljund
125 Improving Non-profit Organizations’ Capability through Open Architecture Model Anu Leppiman,1 Iivi Riivits-Arkonsuo2and Kristel Kaljund3 Abstract This empirical paper investigates the mechanisms through which the civil society can develop dynamic capability. The paper offers a new perspective to developing the capability of an organization through acquiring a sense of achievement. Efficiency improvement takes place through collective learning and doing things together; as a result both activities and behaviour change. Our research focuses on analysing family camps as products, as environments of learning, experiencing and offering social support. The results of the analysis, based on em- pirical data collected in a long-term ethnographic and participatory action research carried out in several stages, will be presented through an open architecture model. The model, consisting of functionality, communality and experiences, is adaptable to changing economic conditions thanks to its customizability, changeability and open design. We argue that if civil society actors used the conception of learning through acquiring a sense of achievement, their capa- bility to balance the interests of business sector and public power would improve. The dynam- ic capability perspective is a new one in academic discourses discussing the civil society ac- tors. JEL classification codes: M1, L3, D2 Keywords: dynamic capability, experiential learning, experiential product, sense of achieve- ment, non-profit organizations, open architecture model 1. Introduction Business and other organizations, as well as people working in them act in a constantly changing environment. Business organizations operating in a rapidly changing environment need competitive advantages. One of the presuppositions of...
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