Answers to Global Questions from the International Competence Network of Tourism Research and Education (ICNT)
Caught in the crossfire: Using participant observation to research guided tours (Spring)
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Jonathon Peter Spring
Caught in the Crossfire: Using Participant Observation to research Guided Tours
Research into guided tours can provide a window into the human dimension of tourism. Guided tours are an opportunity for both the voices of the host community, guides and visitors to be heard and where the meanings that people attach to the places experienced can be explored. Participant observation is a research technique that can provide rich data for understanding tourism phenomena (Cole, 2005; KwaZulu-Natal, 2008, March), and has been used in researching guided tours (Benton, 2009; Holloway, 1981; Howard, Thwaites, & Smith, 2001; Lugosi &Bray, 2008; Seaton, 2002).
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