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Exploring the Organizational Impact of Software-as-a-Service on Software Vendors

The Role of Organizational Integration in Software-as-a-Service Development and Operation


Sebastian Stuckenberg

Software-as-a-Service has gained momentum as a software delivery and pricing model within the software industry. Existing practices of software vendors are challenged by a potential paradigm shift. This book analyzes the implications of Software-as-a-Service on software vendors using a business model and value chain perspective. The analysis of qualitative data from software vendors highlights the role of organizational integration within software vendors. By providing insights regarding the impact of Software-as-a-Service on organizational structures and processes of software vendors, this study advances the understanding of Software-as-a-Service which is also highly relevant for practitioners who are involved in the development and operation of enterprise software solutions.
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About the Author


Sebastian Stuckenberg completed his studies of Information Systems at the University of Mannheim (Germany). He conducted his research at the Chair of General Management and Information Systems of Prof. Dr. Armin Heinzl and the Research Institute for Software and Service Ecosystems and was a Visiting Researcher at the City University of Hong Kong.

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