Michael W. Kramer (PhD, University of Texas) was Professor at the University of Missouri for nineteen years before coming
to the University of Oklahoma in 2010 as Chair and Professor of the Department of Communication. His research focuses on the
assimilation/socialization process of employees in transition but lately has focused on volunteers. He has published two other
books: Managing Uncertainty in Organizational Contexts (2004) and Organizational Socialization: Joining and Leaving Organizations
Laurie K. Lewis (PhD, University of California at Santa Barbara) is Professor and Chair of the Department of
Communication in the Rutgers University School of Communication and Information. Previously she held faculty positions at
Pennsylvania State University and the University of Texas at Austin. A recognized expert in organizational communication including
change processes, nonprofits, and collaboration, her work has appeared in Communication Monographs, Human Communication Research,
Management Communication Quarterly, and her book, Organizational Change: Creating Change through Strategic Communication.
She has consulted and done training for various nonprofit organizations including Habitat for Humanity, Austin Presbyterian
Theological Seminary, the Sharing Network, and Austin’s Community Action Network.
Loril M. Gossett (PhD, Colorado at
Boulder) is Associate Professor of Communication Studies and Organizational Science at the University of North Carolina at
Charlotte. Previously she was a faculty member at the University of Nevada at Las Vegas and the University of Texas at Austin.
Her theoretical interests are focused on issues of identification, member voice, and managerial control strategies within
organizational settings. Her research has been published in such forums as Communication Monographs, Management Communication
Quarterly, Communication Yearbook, and Public Performance and Management Review.