CHAPTER FOUR. RESOURCES AND PROCESSES
CHAPTER FOUR RESOURCES AND PROCESSES 80 Chapter Four Key terms and definitions Theory Practical tips A selection of theories and beliefs Porter’s Five Forces Model The external control of organizations Structure vs. environment The resource-based view of competitive advantage Case Studies The little ones can do better? Why we do not like our boss The oldest family business Hats off! A government that works The integration of the Polish departments of global companies after announcing their merger on the international arena Resources and Processes: Crossword Supplementary reading Resources and Processes “There are no shortcuts to any place worth going” American saying Key terms and definitions An organization’s structure is like its skeleton and its shell. In order for an organization to live up to its purpose, it has to be established within its external environment and it has to be resource-rich. The organizational environment is its outer world. Its elements are not subject to the control of organizational management centers, but they do influence the organization and at times they form reciprocal relationships with the organization. This interpretation of the organizational environment is diversified and specific. For example, the environment of a hair salon is different from that of a telecommunications company. However, we can distinguish a number of important spheres in the environment that, to a different extent and at different times, are important for all organizations. • The economic environment consists of entities that are linked to the organization by market ties: purchasing, cooperation, selling, competition or financing. The...
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