Today, from the point of view of the European Social Model, one of the most important challenges regards how to manage globalisation and, in this context, how to guarantee a policy approach capable of reinforcing economic development as well as employment and social policy. One answer seems to lie in the role of
quality. This volume focuses on the role of the quality of work as the European strategic response to the challenges deriving from globalised competition. It shows how an increase in the quality in work can contribute to increasing productivity, improving living standards and fostering sustainable economic growth. This book assembles the most relevant contributions presented at the European Conference organized by the international network
Regional and Local Development of Work and Labour (RLDWL) on «Globalisation, Company Strategies and Quality of Working Life in Europe», which took place in Bologna in June 2003.
Frankfurt am Main, Berlin, Bern, Bruxelles, New York, Oxford, Wien, 2004. 532 pp., num. fig. and tables
Contents: Francesco Garibaldo/Volker Telljohann: Foreword – Volker Telljohann: Introduction – Francesco Garibaldo:
What we Have Learnt from our Experiences – Peter Brödner/Erich Latniak: Innovation Strategies, Work Organisation and Competitiveness.
Experiences in EU Member States – Volker Telljohann: Globalisation, Enterprise Restructuring and the Role of Pacts for Employment
and Competitiveness – Rainer Zoll: The Paradoxes of Subjectivization of Work – Kevin P. O’Kelly: Strategies for Organisational
Change and the Role of Participation – Ulrich Pekruhl: Contested Terrain: Employee Participation in Companies – Michiel Drucker/Jean
Kees Looise: New Forms of Work Organisations, Direct and Indirect Worker Participation. Evidence from the Netherlands – Erich
Latniak/Anja Gerlmaier: Challenges of Work Design. The Changing Role of Direct Participation – Giovanna Altieri: Call Centres
in Europe: Recommendations for the Union? – Carmina Pérez: Training and Human Capital in Companies – Lauge Baungaard Rasmussen:
Sustainable Entrepreneurship and Quality of Work – Juan Monreal: Training in Organisation and Sector Development – Giuseppe
Strina: The Industrial Development Dynamics and Work in Selected Sectors in Europe. An Introduction – Martin Upchurch/Mike
Richardson/Andy Danford: Globalisation and Corporate Turbulence: Trade Union Response in UK Manufacturing – Wolfgang Potratz:
Health Care Work in Europe - Introduction to the Workshop – Rosemary Exton/Peter Totterdill: Partnership, Governance and Innovation
at Nottingham City Hospital – Palle Banke/Annemarie Holsbo: Can Apnea be Avoided when Developing Work Organisation in Hospitals?
Examples from a Partnership Project – Rainer Greca: Adding new Problems to Old Ones: Public Sector Management in Social Services
in the Age of Neo-Liberalism and the «Third Way» – Alma McCarthy: Work-Life Balance in the Public Sector - The Irish Experience
– Béla Galgóczi: Passing from Low-Road to High Road Competition Strategies in CEE Countries with a View to Working Relations
– Isabel da Costa/Udo Rehfeldt: Economic Integration and Transnational Social Regulation: a Comparison between the European
Union and NAFTA – Alain Chouraqui/Kevin P. O’Kelly: Which European Social Model? A challenged Balance between Regulation and
Deregulation – György Széll: The Role and Prospects of RLDWL Europe.