Developing Emotionally Intelligent Leadership in Higher Education

by Dominique Rene Parrish (Author)
©2012 Thesis 243 Pages


It is widely accepted that the success of higher education institutions is dependent on effective competent leaders and leadership. There is also growing evidence to support the proposition that emotional intelligence is strongly linked to effective leadership in the higher education setting. Additionally, the premise that emotional intelligence can influence an individual’s job satisfaction is well supported. This book details the findings from an explicit examination of the relevance and interrelationships between emotional intelligence, leadership practice and job satisfaction in a higher education context. A mixed mode case study approach comprising eleven cases was used to investigate four research questions. Qualitative and quantitative data was collected through interviews, surveys and a parametric test designed to assess individuals’ emotional intelligence. Twelve emotional intelligence capabilities articulating the relevance of emotional intelligence for effective leadership in higher education is presented as is a model illustrating the specific elements and interelationships between job satisfaction, emotional intelligence and effective leadership. Finally, a framework for developing emotionally intelligent leadership capacity in higher education is outlined.


ISBN (Softcover)
Publication date
2011 (November)
Industrial and Professional Training University Pedagogy Psychological Socialisation and Organisational Development Educational Administration Education in Business and Management
Bern, Berlin, Bruxelles, Frankfurt am Main, New York, Oxford, Wien, 2011. 243 pp., num. tables

Biographical notes

Dominique Rene Parrish (Author)

Dominique Parrish graduated from the University of Wollongong in 1984 with a Diploma in Teaching. In 1990, she was awarded a Bachelor of Education from Edith Cowan University and in 2000 a Master of Education from the University of Wollongong. In 2011, she earned a PhD from the University of Wollongong. Dominique Parrish founded Learning Achievements and Solutions, a small business that contracts to small and medium enterprises in tertiary institutions. She has recently taken up a role in the Faculty of Health and Behavioural Sciences at the University of Wollongong as the Director of Learning, Teaching and the Student Experience.


Title: Developing Emotionally Intelligent Leadership in Higher Education