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Customer Care im Internet
Eine Analyse des Zusammenhangs von Kundenorientierung, Kundenbetreuung, Kundenzufriedenheit und Kundenbindung unter besonderer Berücksichtigung des Mediums Internet am Beispiel der Robert Bosch GmbH©2005 Thesis -
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Factors Affecting Customers’ Decisions to Buy Retail Banking Services
Their Implications on the New Service Development Process- Empirical Study on the Egyptian Market©2008 Thesis -
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Journeys and Journals
Women's Mystery Writing and Migration in the African Diaspora©2017 Monographs -
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Journeys to South Africa
Reflections on 20 Years of Short-term International Service-Learning©2023 Textbook -
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Journeying with the Old Testament
©2011 Monographs -
The Russian Journey of Karel Havlíček Borovský
©1979 Monographs -
A Journey in Search of Wholeness and Meaning
©2010 Monographs -
Journeys in the Sun: Travel Literature and Desire in the Balearic Islands (1903–1939)
Second edition©2017 Monographs -
A Black Woman's Journey from Cotton Picking to College Professor
Lessons about Race, Class, and Gender in America©2018 Textbook