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Multi-Hazard Disaster in Japan

Part of the Pentalemma Series on Managing Global Dilemmas

Dylan Scudder

Against the backdrop of an increasingly globalized business environment, this book provides readers with a pragmatic approach to international management of complex issues that arise from the tension between financial goals and social imperatives. If the challenge of management is making decisions in situations of uncertainty, Multi-Hazard Disaster in Japan is the ultimate test of finding business solutions in extremely volatile situations. Based on firsthand experience and years of rigorous research, this book leverages a real-world case of a global company responding to a historical mega-disaster to let readers experience defining moments of managing with limited information, time pressure and a dwindling budget. Almost as if "parachuting" into an escalating disaster scenario, readers form critical relationships with characters that introduce them to management tools and techniques they need to arrive at a successful conclusion. The excitement and intensity of Multi-Hazard Disaster in Japan equips business leaders of today and tomorrow with valuable know-how they can apply to the uncertainties of everyday business in an international context.

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Multi-Hazard Disaster in Japan aims to help business leaders of today and tomorrow learn how to stay profitable in an increasingly volatile world. Drawing on the latest risk management research and direct participation in disaster relief in the Great East Japan Earthquake of 2011, this book provides an immersive reading experience based on the real-world case of a global company responding to the highly uncertain environment that emerged in the wake of that disaster. The central challenge is reconciling the competing demands of diverse stakeholders: immediate and long-term profitability, social concerns and environmental priorities. The book is grounded in the insight that such issues are always interdependent. As such, companies that ignore their stakeholders put their future viability at risk.

This is easy to say, but much more difficult to realize. Following the PDCA model made popular by W. Edward Deming and refined in Japan, the book is organized around the four phases of Planning, Doing, Checking and finally, Acting. Within this framework, readers develop competencies by working through business challenges that they prepare for, engage in, reflect on and then draw lessons from that can be ←xv | xvi→applied to the next challenges they encounter. Readers work as managers at Pentalemma Inc., a major risk advisory which has a number of large multinationals in its client base. This book is part of a larger collection of books, each covering a different location and linked to a specific industry facing its own unique set of challenges....

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