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Management Lessons of a Failed Company

Christopher M. Tingley

This book is a look inside the day-to-day life of a retail manager as he witnessed from the front lines a company take the country by storm. Through a model of selling low priced clothing partnered with celebrity endorsements, the company’s rise was as big as their fall. After over a decade of teaching, the author, now a marketing and strategy professor, recalls his former life in retail. In a light-hearted and funny first-person narrative, the author takes you on a ride through his time with the now defunct clothing retailer Steve and Barry’s. He shares the lessons he learned from inside the store while watching mistakes made along the way. Through stories of being robbed at gunpoint, finding a dead body in the dumpster, and working to the point of exhaustion, the reader is given a firsthand account of the best and worst practices in store management. Designed to introduce students to business, management, entrepreneurship, and retail, it allows students to answer the question "Do I really want to be a manager?"

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9. Christmas Party

Extract

It’s hard not to get at least a little excited every year once the holiday season is in full swing. Christmas has its own sights, smells, and sounds. Everything is decorated in red and green; Santa is everywhere and no matter how hard we try we can’t escape hearing Jingle Bells. Some of us grab our ugly sweaters, some of us hang a mistletoe and hope for the best. We watch our favorite Christmas movies, which in my case includes any action movie that takes place on December 25th.

While many people across the globe acknowledge the religious significance of the holiday season, whether it be a celebration of Christmas, Kwanzaa or Chanukah, the common denominator of the holiday season is it’s supposed to be a season of joy. It might be the only time of the year that we see some of our loved ones, or the time of year that we finally remember to show our love for those around us. Growing up in Pennsylvania, I was not one to dream of a white Christmas, but I’d certainly look forward to a season of joy. In recent years I’ve become a fan of making homemade fudge, to the joy (or dismay) of my colleagues and friends. I spend the month of December fattening up everyone I know.←61 | 62→

Many of us have visions in our minds of a cold winter morning where Santa left us our favorite toy under the tree. We all...

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