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The Art of Positive Communication

Theory and Practice

Julien C. Mirivel

How we communicate with each other matters greatly. Our identity, our friendships and marriages, our families, and our culture are the product of how we speak to one another. Our words affect our hopes and dreams, as well as those of our children. We insult, complain, or criticize. We compliment, offer support, and inspire. These are choices that take place in the crevices of our most private and public conversations with others.
This book bridges communication theory and practice to foreground an important message: positive communication matters. By examining closely how people talk to each other at home or at work, this book enables undergraduate and graduate students to communicate more positively. The Art of Positive Communication is an ideal text for undergraduate and graduate students enrolled in interpersonal communication courses and as a supplemental text to inspire all students to communicate better.
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Chapter 9: Conclusion


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My communication teacher, Mr. Jensen, once taught me this principle: “the only word that accurately describes any person is ‘complex.’” Although it is often tempting to place a label or a category on a person, we often forget that every person has faced unique lived experiences that can affect the way they think or the way they behave. More importantly, every person is in progress, ever-changing, developing and growing. In every moment of living, we discover more about life, relationships, and also ourselves. The process of learning and growing as a person, in fact, is unpredictable. Some ideas that we feel we understand may take years before they are fully grasped. Our views and values may change. Extraordinary or mundane moments can alter our perspective or change our behavior. Often, I have heard students in my classes exclaim: “Oh, this person will never change.” Then, I ask them: “Can you change?” Their response is always clear: “Of course.”

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