The volume brings together authors from different geographical areas (North America, Europe, and Australia) and from different disciplines (particularly communication, linguistics, and psychology). Contributions are organized around five themes, corresponding to the five sections of the book: defining features and constraints; tools of intergroup communication; social groups in their context; intergroup communication in organizations; and future directions.
Chapter Nine: Nonverbal Behavior and Intergroup Communication
← 136 | 137 →CHAPTER NINE
Nonverbal Behavior and Intergroup Communication
LUIGI CASTELLI AND GIOVANNI GALFANO
Our daily life is constantly populated by encounters with members of other groups in which the respective social identities of the persons involved set the stage. Verbal contents may (or may not) be transmitted during the interaction, but nonverbal communication, nonetheless, represents a virtually unavoidable ingredient of social exchanges. The interpretation of nonverbal signals may also lead to highly relevant consequences. Imagine the case of a police officer who is facing a suspect and should rapidly decide whether to shoot or not. Even minimal behaviors, such as moving a hand toward the pocket, can be interpreted as either a cooperative (e.g., taking one’s identity card) or hostile (e.g., extracting a gun) behavior. Which interpretation prevails is also strongly dependent on the group membership of the persons involved. For instance, White individuals appear to more likely interpret the behavior as being hostile if displayed by a Black rather than a White target, and to more likely shoot the former than the latter target (Correll, Park, Judd, & Wittenbrink, 2002). In sum, from minimal nonverbal behaviors dramatic consequences may arise.
Overall, nonverbal communication may take various forms: from complex behavioral patterns to more subtle facial expressions, gestures, bodily and gaze movements, which can either be performed in a deliberate or more spontaneous fashion (Ambady & Rosenthal, 1998). In addition, paralinguistic components, such as prosody, pitch, volume, intonation or accent, enrich...
You are not authenticated to view the full text of this chapter or article.
This site requires a subscription or purchase to access the full text of books or journals.
Do you have any questions? Contact us.Or login to access all content.