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Developing Emotionally Intelligent Leadership in Higher Education

Dominique Rene Parrish

It is widely accepted that the success of higher education institutions is dependent on effective competent leaders and leadership. There is also growing evidence to support the proposition that emotional intelligence is strongly linked to effective leadership in the higher education setting. Additionally, the premise that emotional intelligence can influence an individual’s job satisfaction is well supported. This book details the findings from an explicit examination of the relevance and interrelationships between emotional intelligence, leadership practice and job satisfaction in a higher education context. A mixed mode case study approach comprising eleven cases was used to investigate four research questions. Qualitative and quantitative data was collected through interviews, surveys and a parametric test designed to assess individuals’ emotional intelligence. Twelve emotional intelligence capabilities articulating the relevance of emotional intelligence for effective leadership in higher education is presented as is a model illustrating the specific elements and interelationships between job satisfaction, emotional intelligence and effective leadership. Finally, a framework for developing emotionally intelligent leadership capacity in higher education is outlined.


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CHAPTER 3 Research Design and Methodology 71


Chapter 3: Research Design and Methodology This chapter presents an explanation of the research design and me- thodology that was adopted in this study. Research Design This research study adopted a mixed-mode case study research design incorporating surveys, interviews and parametric tests. Table 3.1 pro- vides a summary of the research design perspectives that were adopted in this study. Table 3.1 Summary of the research design perspectives adopted in this study. Research Perspective Option Adopted for this Study Theoretical paradigm Thematic analysis and quantitative statistical and inter-pretive analysis. Research methodology Survey, parametric testing and multiple case study. Research participants 11 university academics located in 3 different Australian universities. Data collection me- thods Semi-structured interview, job satisfaction survey ques- tionnaire, online standardised parametric emotional intelligence test. Ethical considerations University of Wollongong – ethics guidelines for con-ducting research. Data analysis Thematic analysis of pre and post-intervention inter- views conducted with the 11 case study participants. Coded and statistical analysis including T-Tests of quantitative data gathered from pre and post- intervention job satisfaction surveys completed by the 11 case study participants. Interpretative thematic analysis of qualitative data ga- thered from pre and post-intervention job satisfaction survey questionnaires completed by the 11 case study 72 Research Perspective Option Adopted for this Study participants. Quantitative statistical analysis including T-Tests of scores from pre and post-intervention standardised pa- rametric emotional intelligence tests completed by the 11 case study participants. Validity, reliability and limitations Identification of the measures and considerations adopted to address issues of validity and reliability...

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