CHAPTER 5 Data Analysis 167
Chapter 5: Data Analysis A multiple case study design was adopted for this research study to avail the possibility that a replication of phenomenon across the cases would enable the development of justifiable hypotheses to address the research questions. This chapter analyses and synthesizes the collected data and presents the results in response to each of the four research questions. RQ1: What is the Relevance of Emotional Intelligence for Leadership in a Higher Education Context? Emotional intelligence was recognised by all of the case study partici- pants to be highly relevant and an important requirement for leader- ship in a higher education context. The general feeling expressed by the case study participants was that leaders in higher education who possessed emotional intelligence were more respected by peers, col- leagues and subordinates and performed more effectively as leaders. The respect and effectiveness that an emotionally intelligent leader possesses was seen to be a consequence of the fact that they would be more sensitive and responsive to the emotional needs and actions of others. Comments articulating this included: I think it is important for leaders to have these [emotional intelligence] qualities because you have to tap into what makes people think and do the things they do and how do their goals and visions relate to their work and productivity. A lead- er often needs to look below the surface into what makes a person tick and what the expectations of people are. (Roger, Pre-Intervention Interview) I would argue they [emotional intelligence...
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