Recent Developments in Translatology
First Impressions in Interpreting Quality Assessment: The Incidence of Nonverbal Communication - Olalla García Becerra 173
Olalla García Becerra, Universidad de Granada First Impressions in Interpreting Quality Assessment: The Incidence of Nonverbal Communication1 1. Do First Impressions Matter? First impression formation could be relevant for the process of inter- preting quality assessments, as the result of interpreting is evanes- cent, with words vanishing as soon as they are spoken; what remains being the impressions received by the audience (Riccardi, 2002: 116). The communication established by users and interpreter is reduced to the voice the former receive through their headsets. The impact of the interpreter’s first performance is, therefore, of great importance. Some factors which are not usually considered in the quality assess- ment process, should consequently be considered, for they could play a significant role for the user’s evaluation (Collados Aís et al., 2003: 39). In daily life, the physical appearance and the first contact we es- tablish with someone lead to us forming an impression, which tends to remain stable if we do not meet the person again. Nonverbal as- pects are essential to the impression users form of an interpreter. In this first impressions analysis, we do not take into account whether users are ideal judges for quality assessment (Gile, 1990, 1991; Ka- lina, 2002; Kurz, 2003; Garzone, 2003), because our interest focuses on user perception and the influence the inferences they make has on the quality assessment process. 1 This work has been carried out in the frame of the projects Interpretación si- multánea: maximizadores y minimizadores de la...
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