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Work-Based Mobile Learning

Concepts and Cases

Edited By Norbert Pachler, Christoph Pimmer and Judith Seipold

The increasing use of mobile devices in work contexts has the potential to alter our work and learning practices. This is particularly true for knowledge workers. In addressing the implications of this transformation the book offers a multi-faceted collection of different concepts and cases of mobile learning in work environments from international contexts. The contributions are centred on the question of how individual users and organisations can harness mobile devices for learning and education. The range of examples presented in this book demonstrates that mobile devices foster situated approaches to learning in and across work contexts. The book is targeted at both practitioners – trainers or managers in charge of in-company training – and researchers, who are interested in designing, implementing or evaluating work-based mobile learning.

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Section 5 Near-future scenarios for work-based mobile learning 333

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Section 5 Near-future scenarios for work-based mobile learning Christoph Pimmer and Urs Gröhbiel 14 Mobile learning in corporate settings: Results from an expert survey1 Abstract Against the background of the rising mobility of employees, technologi- cal innovations and the increasing importance of work-based learning, a central question is whether and how mobile devices can be used to sup- port employees’ learning processes in the near future. This question was addressed to fifty-six international experts in a two round survey, combining Delphi and scenario-based methods. They evaluated four mobile learning scenarios, described the scenarios they expected in the immediate future and identified benefits as well as barriers and conditions of implementa- tion. In addition, the interviewed experts evaluated inherent tensions and proposed ways of addressing these. The findings of the survey show that social interaction and ref lection on learning processes received the most positive evaluation as did content- based scenarios with examples focusing on contextualised learning. The integration of learning at work was described as the most important area of inherent tension which has to be addressed. In the near future mobile learning in companies is anticipated mainly in the form of learning ‘just- in-case’, based on human-computer interactivity. 1 This chapter was presented as a paper at mLearn 2008 in Telford. 336 Christoph Pimmer and Urs Gröhbiel Theoretical background and research question Definition of corporate mobile learning Although mobile learning may blur the lines between work and learn- ing, research requires a clear definition and demarcation of...

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