Problems and Perspectives in a Heterogeneous Field
The choice of case studies aims to capture a broad range of service sector employment, in terms of both working conditions and employment relations arrangements. As well as covering a number of key sectors, the choice of home countries of the selected firms also aims to capture the impact of national influences for the main industrial relations models in Europe. Overall, the study offers insights into the complexities of the Europeanization of company-level industrial relations in a dynamic field now also confronted by the convulsions unleashed by the Eurozone crisis.
Chapter 1: Introduction
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The complexity and dynamics of change in the process of European integration are currently confronting industrial relations researchers with new, fascinating – and challenging – arrays of problems, irrespective of whether the concern is with developments and changes in national systems of industrial relations in EU Member States prompted by EU integration or, as in this case, principally with cross-border and supra-state processes.
This study, which addresses the issue of Europeanization in the service sector, is located within such a transnational perspective. Through a methodology based on qualitative empirical research, it aims to respond to the following research questions:
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