The Europeanization of Industrial Relations in the Service Sector
Problems and Perspectives in a Heterogeneous Field
Series:
Stefan Rüb and Hans-Wolfgang Platzer
The choice of case studies aims to capture a broad range of service sector employment, in terms of both working conditions and employment relations arrangements. As well as covering a number of key sectors, the choice of home countries of the selected firms also aims to capture the impact of national influences for the main industrial relations models in Europe. Overall, the study offers insights into the complexities of the Europeanization of company-level industrial relations in a dynamic field now also confronted by the convulsions unleashed by the Eurozone crisis.
Chapter 4: Accelerated development of European industrial relations after the establishment of an SE: The case of Allianz
Extract
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CHAPTER 4
Accelerated development of European industrial relations after the establishment of an SE: The case of Allianz
4.1 Allianz SE
Allianz SE is the holding company of Allianz Group, and one of the largest insurance undertakings in the world (Wikipedia, 2014a). In 2012, the company, which has 144,000 employees, had total revenues of €106.4 billion and a profit (net income) of €5.5 billion (Allianz Group, 2012). The company headquarters are in Munich, Germany.
The insurance business consists of two basic segments: property and casualty insurance, and life and health insurance. Each has a wide product portfolio. The group also has an asset management business that includes PIMCO and AllianzGI.1
Allianz has traditionally been a decentralized organization, with most of its business undertaken by national subsidiaries. One factor behind this decentralized approach is Allianz’s strategic priority of responsiveness to national differences in insurance markets. A further element is the legacy of Allianz’s international expansion strategy since the 1980s, which consisted in acquiring companies abroad that were well-positioned ← 71 | 72 → with a strong market presence, where possible the market leader, so that there was no subsequent need to engage in internal restructuring (INT Allianz CM DE 3–13).
In order to make better use of the scale advantages of an international group structure, Allianz embarked some time ago on creating shared services to handle cross-divisional functions such as IT and accounts for a number of...
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