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Skills, Behaviors & Traits

Anil Paul

The author presents required leadership characteristics – 38 skills, 12 behaviors, and 9 traits – for project managers to run projects successfully. He offers a qualitative case study explaining the importance of Commitment, Communication, Knowledge, Motivation, Role Model, and Teamwork.
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Chapter 5: Conclusion and Recommendations


The specific problem identified was the lack of empirical evidence identifying the leadership skills, behaviors, and traits appropriate for project managers in the UAE for the successful completion of projects on time and within cost limits while maintaining quality (Enshassi & Burgess, 1991). A qualitative exploratory case study methodology was appropriate for exploring lived experiences of the project managers, the people who experienced the phenomenon through their eyes (Creswell, 2007). The reason for a qualitative exploratory case study approach was to explore the leadership skills, behaviors, and traits of project managers based on their experiences. Common themes emerged from the experiences of project managers, thereby identifying the leadership skills, behaviors, and traits required for successful completion of projects in the UAE. The scope of the study included a sample of 20 project managers employed in the UAE construction industry.

The qualitative exploratory case study approach was suitable for analyzing the narration of a phenomenon until achieving theoretical saturation or redundancy. After that point, the analysis produced no new meaning, themes, or general concepts. In quantitative studies, researchers use large sample sizes to support the generalizability of the findings; however, in qualitative studies, researchers use the desired sample size for systematic generalization to a wider population. In qualitative research, the sample size is relatively small. The quality, variety of evidence, and length and depth of interview data are more important than the sample size (Morrow, 2005).

Case study researchers deduce central themes from the transcripts...

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