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Innovation, Complexity and Policy

Contributions from 30 years of innovation policy research in Austria

Edited By Matthias Weber

This book brings together a set of contributions that show the breadth and depth of the scientific work of Josef Fröhlich and his influence on Austrian research, technology and innovation (RTI) policy. It is edited in honour of the occasion of his retirement as Head of Innovation Systems Department at the AIT Austrian Institute of Technology. The contributors provide an overview of important issues of debate at the intersection of innovation studies and government policy, which have been pivotal for the modernisation and consolidation of the Austrian innovation system since the early 1990s.

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Technology Experience: A framework for people driven innovation (Manfred Tscheligi)

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Manfred Tscheligi

Technology Experience: A framework for people driven innovation

Abstract: Technology Experience offers a conceptual and methodological framework to understand the perspectives, needs and wants of people towards existing and upcoming technology. The human experience and its essence have to be understood as a very important innovation driver. The article discusses three dimensions of Technology Experience relevant to technological changes that matter to individuals, organisations and society.

1 Motivation

We don’t just use technology; we live with it (McCarthy and Wright 2004). Much more deeply than ever before, dealing with technology involves us emotionally, intellectually, and sensually. It has become clear that there are a variety of qualities within a product, technology or service going beyond the pure functional aspects. Technological innovations are meant to work for people and their problems, rather than offer new challenges.

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