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A kaleidoscope of tourism research:

Insights from the International Competence Network of Tourism Research and Education (ICNT)


Edited By Michael Lück and Claire Liu

The International Competence Network of Tourism Research and Education (ICNT) covers a wide range of research expertise in the fields of tourism, hospitality and events management. ICNT’s sixth book showcases a kaleidoscope of tourism and hospitality topics, ranging from tourism education to sustainable tourism, wildlife tourism, Brexit and tourism, and to travel intermediation, tourist motivation and experiences. The book explains the way tourism and hospitality are understood in different countries around the world. Consequently, this book stimulates thought and discussion on tourist experiences and management, from the viewpoint of various stakeholders. It provides a wealth of new knowledge and will be a valuable resource for students, academics, researchers and industry members alike.

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Motivations and Perceptions of Carbon Neutral Accommodation in New Zealand


Amber Knowsley, Tomas PerneckyandJill Poulston

Carbon emission mitigation is of extreme interest to the global lodging industry, with the largest hotel groups now producing sustainability reports with specific emission reduction policies and implementation procedures (Bohdanowicz and Zientara, 2008; Jones, Hillier and Comfort, 2014; Legrand and Nielsen, 2017). The most common operational mitigation initiatives are recycling, energy efficient lighting, high efficiency appliances, sensors or timers to save electricity, and towel reuse options (Becken, 2013; Bruns-Smith et al., 2015; Manaktola and Jauhari, 2007; Singh, Cranage, & Lee, 2014; Vernon et al., 2003).

Describing mitigation efforts to stakeholders is an ongoing challenge, with no standardised industry guidelines, making comparisons difficult (Ricaurte, 2011), although various voluntary industry accreditation and certification platforms are available and provide some guidance. Some consumers feel that staying at ‘green hotels’ may compromise comfort (Barber and Deale, 2014), especially in an urban setting (Line and Hanks, 2016). Hotel operators therefore struggle to find ways to not only implement sustainability measures, but to do so without disrupting service quality (Rust and Oliver, 1994).

This exploratory case study seeks to understand the motivations and initiatives involved in curbing carbon emissions in accommodation and how these are viewed by customers. The overarching aim is to identify key issues and contribute towards developing a new theoretical framework. The following section reviews the literature on the most pertinent topics, and highlights that, to date, no research has examined this nexus. The methodology outlines the philosophical framework and tools employed...

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