The Perspective of Complementors
7 Summary and conclusion
The goal of this study was to build a mid-range theory that explains how com- plementor organizations in the enterprise software industry coordinate the part- nership with larger platform vendors and how coordination mechanisms inﬂuence partnership success. In order to do so, this study took a qualitative approach and conducted a multiple-case study of spoke organizations that participate in the partnership networks of two hubs. After giving an introduction in the ﬁrst chapter, the second chapter presented the study’s theoretical foundations. Speciﬁcally, the enterprise software industry and the recent trend toward inter-organizational hub-and-spoke networks was introduced. Then, previous research both in IS and in adjacent disciplines was discussed. Based on this extant literature, a preliminary framework was deduced that guided the subsequent empirical research. Chapter 3 gave an in-depth discussion on the research methodology of this study. The approach of conducting two rounds of positivist, qualitative case studies to explore and reﬁne a theoretical model that answers the study’s re- search questions was explained and justiﬁed. Chapter 4 and 5 presented the results of these two rounds of multiple-case studies. While the exploratory phase developed in Chapter 4 was structured along the theoretical links that emerged from the analysis of the empirical data, the reﬁnement phase reported in Chapter 5 presented single cases in a comprehensive way to corroborate the explanatory power of the developed models. In addition, Chapter 5 elaborated on the re- sults of a cross-case analysis that was conducted with the goal...
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