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Information Seeking Stopping Behavior in Online Scenarios

The Impact of Task, Technology and Individual Characteristics

Series:

Erik Hemmer

The growing amount of information provided via web-based information technologies forces the users of these technologies to stop seeking for information before having acquired all available information. This stopping decision is either made actively following clear guidelines or subconsciously based on the seeker’s intuition. This book analyzes the aforementioned duality by developing and testing a multi-theoretical research model dealing with information seeking stopping behavior in online scenarios. Thus, by delivering insights into the mechanisms that influence information seeking activities, this study does not only advance theory building in the Information Systems discipline and adjacent fields but is also highly relevant for practitioners and developers of information technology.

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2. Theoretical Foundation

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In this chapter, the theoretical foundation for analyzing human computer-based information seeking stopping behavior is provided. In a first step, the term in­ formation is introduced and its central role for the IS discipline is emphasized. Then, previous literature on human computer-based information behavior is stud­ ied setting a focus on IS literature, integrating articles from adjacent disciplines whenever appropriate. Thereafter, research on information seeking stopping be­ havior as an important sub-category of human information behavior is analyzed in the form of a comprehensive literature review. Based on reference theories used in past research, suitable theory candidates are selected and presented with the goal of answering this study’s research questions by developing a coherent research model. 2.1. Inform ation as th e Fundam ental E ntity in th e Inform ation System s D iscip line The Information Systems discipline is concerned with the development and use of technologies that support people in gathering and processing information re­ quired in various business contexts (Avison and Elliot, 2006; Heinrich et al., 2011). Hence, the question of how to provide the entity information to human recipients efficiently in organizational settings can be regarded as the discipline’s core. 2.1.1. Definition of the term Inform ation Even though information is one of the most essential entities in IS research and many other disciplines, a precise definition of the term is not available (McKin­ ney Jr. and Yoos II, 2010; Newman, 2001; Vreeken, 2002). McKinney Jr. and Yoos II (2010, p. 329) summarize this observation...

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