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Current Approaches in Social Sciences

Edited By Rasim Yilmaz, Günther Löschnigg, Hasan Arslan and Mehmet Ali Icbay

Current Approaches in Social Sciences is a collection of research papers on a wide range of social issues written by researchers from several different institutions. The book will appeal to educators, researchers, social students and teachers of all subjects and of all levels, who wish to develop personally and professionally. It will also be useful to all those who interact, one way or another, with both students and teachers in a social context.

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An Empirical Research Study in the Textile Sector for the Relationship between Emotional Burnout and Anger ([Hulusi Dogan] [Ahmet Unlu] [Adnan Aksit])

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Hulusi Dogan, Ahmet Unlu & Adnan Aksit An Empirical Research Study in the Textile Sector for the Relationship between Emotional Burnout and Anger Introduction Maslach and Jackson (1984) describe the term “burnout” as a psychological syn- drome that is characterised by a negative emotional reaction to one’s job as a conse- quence of extended exposure to a stressful work environment (Maslach et al., 2001; Byrne et al., 2013). Historically, work-related burnout has been conceptualised as a three-dimensional construct, consisting of depersonalisation, diminished personal accomplishment, and emotional exhaustion (Purvanova and Muros, 2010). Deper- sonalisation captures how an individual relates to his or her job and describes the development of negative, cynical feelings and attitudes towards recipients (custom- ers/clients) of one’s services (Maslach et al., 2001; Byrne et al., 2013). The second component of burnout (diminished personal accomplishment) entails low moti- vation, inefficiency, and reduced self-esteem and is associated with the belief that future efforts are not worthwhile as past efforts have repeatedly failed to produce desired results (Yavas et al., 2013). The third dimension, emotional exhaustion, is a key aspect of the burnout syndrome (Byrne et al., 2013). Emotional exhaustion is defined as “feelings of overextension and exhaustion caused by daily work pressure or emotional overload” (Whitaker, 1996). Emotional exhaustion is a state of depletion of the energy of one’s emotional resources, an experience of being emotionally drained due to workplace stress factors (Gama et al., 2014). Also, anger is an emotional reaction to daily negative situations. If anger is not expressed...

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