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Communication Audit in Globally Integrated R«U38»D Project Teams

A Linguistic Perspective


Justyna Alnajjar

Communication audit is a relatively new field of research, which has so far been investigated from a managerial point of view. Linguists have not yet researched it. This book summarises existing, mainly managerial, approaches to communication audits and brings to the forefront a linguistic perspective on them. It showcases that their essence is to capture and assess the actual communication behaviour of auditees. The proposed communication audit model, communication audit procedures, and linguistic form sheet can be applied and further developed by scientists interested in taking on research into communication and by practitioners who wish to conduct communication audits in practice.
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Part Three: Towards a Communication Audit Model and Communication Audit Procedures in Globally Integrated R&D Project Teams


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Part Three:  Towards a Communication Audit Model and Communication Audit Procedures in Globally Integrated R&D Project Teams

In Part One of the book, I discussed the definitions of the communication audit as well as the historical development and state of the art of research into the communication audit (see Chapter 1). I also pointed out the shortcomings of this research (see Chapter 2) as well as presented the definition of the communication audit and depicted the communication audit process from a linguistic point of view (see Chapter 3). In Part Two of the book, I explained the meaning of research and development (R&D) activities. I discussed the aspects of managing research and development projects (agile project management, see Chapter 4). In addition, I elaborated on the cultural and linguistic aspects of professional encounters in globally integrated R&D project teams (see Chapter 5). I also reconstructed the characteristics of discursive situations within such teams, with special focus on discursive events and discursive acts (see Chapter 6). In Part Three of the book, I deal further with research deficits and gaps within communication audits as discussed in Chapter 2 of the book and with practical steps to be taken during communication audits. My aim is to develop a systematic approach to conducting communication audits based on the results of the experiments (communication audits) carried out in selected globally integrated R&D project teams (see Chapter 7). In Part Three...

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