The Perspective of Complementors
5 Empirical substantiation and theory refinement
5 Empirical substantiation and theory reﬁnement As discussed in Chapter 3, this study follows a two-staged approach in order to answer the research question of how spokes coordinate the partnership with hubs and how the partnership can be successful from a spoke’s point of view. Chapter 4 has presented in detail the ﬁndings of the ﬁrst, exploratory phase. These results show that the way how spoke organizations coordinate the partnerships with hubs depends on the perceived complementarity between the resources and capabilities of hub and spoke (Figure 4.1). Moreover, the coordination mechanisms that spokes strive for were found to be inﬂuenced by the availability of IOS as well as the perceived threat of opportunistic behavior on part of the hub. The success of the partnerships from the spokes’ perspective was in turn found to depend on the actual complementarity between hub and spoke resources as well as the degree of organizational coupling (Figure 4.2). The goal of the second phase is to substantiate these ﬁndings by examining if the models built by means of the exploratory case studies hold when explaining the coordination and success of a wider set of partnerships. Moreover, the second round of empirical investigation aims at reﬁning the identiﬁed constructs and theoretical links. In particular, by means of a second round of case studies that are driven by the gained theoretical insights, the study aims at shedding more light on the diﬀerences between perceived and actual resource complementarity. Next, the analyzed...
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