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Open Access
Year
-
«Loyalty Profiling»
Erfolgsdimensionen und Modellansätze eines effizienten und effektiven Customer Relationship Management©2010 Thesis -
The Impact of Electronic Mail on Business Processes
And the Relevance of Proper English in This Context©2004 Postdoctoral Thesis -
Rechnergestütztes Individualmarketing
©2007 Thesis -
Factors Affecting Customers’ Decisions to Buy Retail Banking Services
Their Implications on the New Service Development Process- Empirical Study on the Egyptian Market©2008 Thesis