Show Less
Restricted access

Conflict Minerals in the Democratic Republic of Congo

Part of the Pentalemma Series on Managing Global Dilemmas

Dylan Scudder

Against the backdrop of an increasingly globalized business environment, this book provides readers with a pragmatic approach to international management of complex issues that arise from the tension between fiduciary and ethical priorities. If the challenge of management is making decisions in situations of uncertainty, Conflict Minerals in the Democratic Republic of Congo is the ultimate test of finding business solutions in extremely volatile situations. Based on firsthand experience and years of rigorous research, this book leverages a real-world case of a global tech company grappling with the dilemma of whether to continue sourcing a vital mineral in the conflict-affected region of the Democratic Republic of Congo at the risk of ruining its reputation or to suffer the immediate financial consequences of pulling out. Putting readers in the role of consultants to a client operating in the area lets them experience defining moments of managing with limited information, time pressure and a dwindling budget. Almost as if „parachuting“ into an escalating conflict scenario, readers form critical relationships with characters that introduce them to management tools and techniques they need to arrive at a successful conclusion. The excitement and intensity of Conflict Minerals in the Democratic Republic of Congo equips business leaders of today and tomorrow with valuable know-how they can apply to the uncertainties of everyday business in an international context.

Show Summary Details
Restricted access

Other Books by This Author


Multi-Hazard Disaster in Japan

Learn about disaster management following an earthquake in Kyushu. By advising Brighter Brand Japan, a company with activities around the country, readers acquire logical thinking skills, and the ability to distinguish between long-term strategies and short-term tactics.

Coffee and Conflict in Colombia

You and your team advise Caffeine Supply, a global coffee exporter. The company has a successful history, but the overall industry now faces decline at home and increasing competition from abroad. You will learn about fair trade and the basics of negotiation in a cross-cultural context.

Mining Conflict in the Philippines

Welcome to Mindanao, an island in the south of the Philippines. You will help Massive Metals, a foreign mining company, to manage its stakeholders. You will learn to use problem-solving tools to resolve environmental and political issues.

You are not authenticated to view the full text of this chapter or article.

This site requires a subscription or purchase to access the full text of books or journals.

Do you have any questions? Contact us.

Or login to access all content.