The Challenge of Learning
Edited By Nathalie Schiffino, Laurent Taskin, Céline Donis and Julien Raone
In this volume, 19 contributors from 7 countries analyse how learning happens after crisis in a dynamic political environment where framings, strategies, discourses, interests and resources interact. Exploring various policy sectors, they ask whether and in what ways organizations in charge of crisis management perform well. Where political responsibility is located? What changes do lessons trigger at political, organizational and individual levels? The book answers these questions by addressing issues like blame and responsibility but also the influence of communication, social dynamics and the institutional environment.
List of Tables and Figures
Acknowledgments and presentation
Arjen Boin and Paul ‘t Hart
CHAPTER 1 Public organizations at stake. Introducing the challenges of learning after crisis
Nathalie Schiffino, Laurent Taskin, Céline Donis and Julien Raone
PART I CONCEPTUALIZING CRISIS AND LEARNING
CHAPTER 2 Crisis: Designing a method for organizational crisis investigation
Edward Deverell and Jonatan Stiglund
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