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Voice Assistants in Action-oriented Mediation Practice

Insights from Polish Learners of English as a Foreign Language

by Klaudia Gajewska (Author)
©2025 Monographs 368 Pages
Series: Lodz Studies in Language, Volume 76

Summary

The voice assistance notion gained wider recognition in the 2010s amidst the launch of mainstream voice-controlled software and apps, such as Siri, Google Assistant, and Alexa. Despite its potential linguistic and affective benefits, learners’ communication with such technologies has been understudied. Given the gaps in the CALL research, the book reports a mixed-methods investigation of voice assistance occurring in a novel context of task-based mediation practice by Polish secondary school learners of English. It brings together methodological, pedagogical, and technological trends in foreign language education in Europe by setting out such principal buzzwords as action-orientation, mediation, and human-machine communication. It also provides an analysis of the selected European and Polish educational legislation and statistical reports to give further insights into the problem of mediation practice and English as a foreign language learning and teaching.
The monograph makes an original contribution to the field of computer-assisted language learning, and specifically to the emerging subfield of intelligent CALL accessed on mobile devices. It addresses the acquisition of an important skill in language use and language learning, namely mediation. The research is presented against a background of evolving ideas on language education in Europe and in relation to the specific circumstances pertaining to education in Poland.
Prof. Agnes Kukulska-Hulme‘s Review (The Open University, UK)

Table Of Contents

  • Cover
  • Halftitle Page
  • Title Page
  • Copyright Page
  • Table of Contents
  • List of figures and tables
  • List of abbreviations
  • Introduction
  • Chapter 1 Developing foreign language learners’ communicative competence: Trends in European policies and practices
  • 1.0 Outline
  • 1.1 Communicative competence in language education
  • 1.1.1 Theoretical and historical background of the communicative competence construct
  • 1.1.1.1 Teaching traditions in the Pre-Method Era: From the Classical to Direct Method
  • 1.1.1.2 The Age of Methods in FL education: From Audiolingual to Designer Methods
  • 1.1.2 Evolution and legacy of the communicative competence construct
  • 1.1.2.1 Models of communicative competence: Towards the CLT paradigm
  • 1.1.2.2 From communicative to task-based language teaching
  • 1.2 Action-oriented perspective on communicative competence in the Common European Framework of Reference for Languages
  • 1.2.1 Introduction to the CEFR
  • 1.2.1.1 Development and reception of the framework
  • 1.2.1.2 Publication of the CEFR companion volume
  • 1.2.2 Action orientation in FL learning
  • 1.2.2.1 Basic assumptions of the action-oriented approach
  • 1.2.2.2 Terminological problems in Polish
  • 1.3 Conceptualising mediation in foreign language teaching
  • 1.3.1 Presentation of the concept
  • 1.3.1.1 Origins and definitions of mediation
  • 1.3.1.2 Mediation in the 2001 CEFR and 2018 CEFR CV
  • 1.3.2 Mediation-based practice in the action-oriented language classroom
  • 1.3.2.1 Fundamentals of mediation-based tasks
  • 1.3.2.2 Principles of mediation-oriented task design
  • Chapter 2 EFL education in the Polish secondary school context
  • 2.0 Outline
  • 2.1 History of FLT in post-war Poland
  • 2.1.1 FLT in Polish People’s Republic: Under the influence of the Soviets
  • 2.1.2 FLT in post-communist Poland: Undergoing the 1989 transformations
  • 2.2 ELT in Poland today: Towards European integration
  • 2.2.1 The 1999 education reform: Building a modern school system
  • 2.2.2 The 2009 education reform: Adopting a plurilingual approach
  • 2.2.3 The 2014 education reform: Expanding the early start programme
  • 2.2.4 The 2017 education reform: Increasing educational requirements
  • 2.3 EFL assessment in Poland today: Towards high-stake examinations
  • 2.3.1 Problems with EFL secondary school exit exams in the 1990s
  • 2.3.2 Effects of education reforms on EFL exams
  • 2.3.3 Effects of exams on EFL education
  • 2.4 Assessing EFL secondary school learners’ communicative competence
  • 2.4.1 The European perspective
  • 2.4.1.1 General trends in FL national examinations
  • 2.4.2.2 Examples of EFL examinations
  • 2.4.2 The Polish perspective
  • 2.4.2.1 Eighth-grader exam
  • 2.4.2.2 Aptitude, achievement, and placement tests
  • 2.4.2.3 New Matura
  • 2.5 Challenges to developing EFL communicative competence in Poland
  • 2.5.1 EFL instruction in the wake of education reforms
  • 2.5.2 Effects of the COVID-19 outbreak on compulsory FLT
  • Chapter 3 Voice assistants in ESL/EFL learning
  • 3.0 Outline
  • 3.1 Computer usage in language education: Development of CALL
  • 3.1.1 Concepts and definitions
  • 3.1.2 Methodological, pedagogical, and technological evolution of CALL
  • 3.2 Greater mobility of computer technologies: Growth of mobile learning
  • 3.2.1 From CALL to MALL
  • 3.2.2 Proliferation of mobile devices: From dumbphones to smartphones
  • 3.2.3 Implementation of smartphones in MALL: a learner’s and teacher’s perspective
  • 3.3 Arrival of artificially intelligent technologies: Rise of Intelligent MALL
  • 3.3.1 AI and human-machine communication: Towards Intelligent CALL
  • 3.3.2 Emergence of IMALL
  • 3.4 Introduction to task-oriented IMALL
  • 3.4.1 Origins of chatbots and personal digital assistants
  • 3.4.2 Fundamentals of VAs
  • 3.5 Pedagogical use of VAs in ESL/EFL learning
  • 3.5.1 Overview of research studies
  • 3.5.2 Study limitations
  • Chapter 4 VAs in action-oriented mediation practice in a Polish EFL secondary school context: Research methodology
  • 4.0 Outline
  • 4.1 Research problem
  • 4.2 Research questions
  • 4.3 Research design
  • 4.4 Population and sample
  • 4.5 Research procedure, data collection, and data analysis
  • 4.5.1 Needs analysis
  • 4.5.2 Target task selection
  • 4.5.3 Treatment design
  • 4.5.4 Pilot project and the main study
  • 4.5.5 Programme evaluation
  • 4.6 Ethical considerations
  • Chapter 5 VAs in action-oriented mediation practice in a Polish EFL secondary school context: Study results and discussion
  • 5.0 Outline
  • 5.1 Data analysis and presentation
  • 5.1.1 Main study findings
  • 5.1.1.1 Pre- and post-tests
  • 5.1.2 Programme evaluation findings
  • 5.1.2.1 Post-study questionnaires
  • 5.1.2.2 Post-study SSIs
  • 5.2 Discussion of the research findings
  • 5.2.1 CRQ1: How does the VA-based and action-oriented self-instruction affect intralinguistic text mediation of the Polish EFL learners?
  • 5.2.2 CRQ2: How do the Polish EFL learners evaluate the VA?
  • 5.3 Pedagogical implications
  • 5.4 Limitations to the study and suggestions for future research
  • 5.5 Conclusions
  • References
  • Appendices
  • A. List of the selected bilingual schools in Poland
  • B. Background questionnaire
  • C. Needs questionnaire (Learner version)
  • E. Sample tasks for the ExG and the CtrlG
  • The ExG tasks
  • The CtrlG tasks
  • F. Screenshots of multimodal responses provided by Alexa
  • G. Sample intralinguistic text mediation test
  • Summary

List of abbreviations

AI

Artificial intelligence

ALM

Audiolingual Method

ALTE

Association for Language Testers in Europe

AOA

Action-oriented approach

BENJA

Badanie efektywności nauczania języka angielskiego w szkole podstawowej (Research on the effectiveness of English language teaching in primary schools)

BUNJO

Badanie uczenia się i nauczania języków obcych w gimnazjum (Research on the effectiveness of foreign language learning and teaching in middle schools)

CA

Conversational agent

CALI

Computer-Assisted Language Instruction

CALL

Computer-Assisted Language Learning

CEFR

Common European Framework of Reference for Languages: Learning, teaching, assessment

CKE

Centralna Komisja Egzaminacyjna (Central Examination Board)

CLT

Communicative Language Teaching

CoE

Council of Europe

CRQ

Central research question

CtrlG

Control group

CV

Companion volume

DS

Dialogue system

DV

Dependent variable

EALTA

European Association for Language Testing and Assessment

EFL

English as a foreign language

ESL

English as a second language

ESLC

European Survey of Language Competences

ESOKJ

Europejski System Opisu Kształcenia Językowego: Uczenie się, nauczanie, ocenianie (Common European Framework of Reference for Languages: Learning, teaching, assessment)

EU

European Union

ExG

Experimental group

FL

Foreign language

FLT

Foreign language teaching

FL1/FL2

First/Second foreign language

GTM

Grammar-Translation Method

HCI

Human-computer interaction

HHC

Human-human interaction

HMC

Details

Pages
368
Publication Year
2025
ISBN (PDF)
9783631912638
ISBN (ePUB)
9783631912645
ISBN (Hardcover)
9783631907917
DOI
10.3726/b22798
Language
English
Publication date
2025 (November)
Keywords
voice assistance Alexa CEFR CEFR CV CALL MALL mediation TBLL action-orientation mobile devices smartphones human-machine communication Matura Poland off-site learning Covid-19 pandemic EFL ISCED 3
Published
Berlin, Bruxelles, Chennai, Lausanne, New York, Oxford, 2025. 368 pp., 15 fig. col., 26 fig. b/w, 53 tables.
Product Safety
Peter Lang Group AG

Biographical notes

Klaudia Gajewska (Author)

Klaudia Gajewska, PhD, is a Research Assistant at Maria Curie-Sklodowska University and an English teacher in a secondary school in Lublin, Poland. Her research interests include Teaching English as a Foreign Language and Computer-Assisted Language Learning.

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