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Communicating Advice

Peer Tutoring and Communication Practice

Wendy Atkins-Sayre and Eunkyong L. Yook

Although competent peer tutoring depends heavily on knowledge within the particular discipline, there is certainly more to the process than subject knowledge alone. One of the most important components of tutoring in any academic area is effective communication. Research in the area of communication studies is relevant to all areas of tutoring, but is often only a minor component of peer tutoring training. This book brings together tutoring center experts and communication experts to provide research-based advice for training peer and near-peer tutors. With a broad audience in mind, these experts translate research from the fields of communication and pedagogy into advice that can be used for tutoring in any field. Peer tutoring centers or pedagogy courses in any discipline will find this book to be an effective discussion tool for encouraging tutors to consider the importance of how they communicate their advice to students.
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Chapter 10. Online Communication for the Savvy Tutor Catherine K. Wright


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Catherine K. Wright

Over the past twenty years, the Internet has not only invaded our lives, but has completely changed the way we think, act, believe, and acknowledge communication. Computer-mediated communication (CMC), it can be argued, has changed the way we interact with each other, allowing a screen and keyboard to replace the face-to-face interactions that have existed for millennia. According to a Pew Internet Research article (Fox & Rainie, 2014), whereas only 14% of adults in the United States used the Internet in 1995, in 2014 that number rose to 87%, with 98% of 18–29-year-olds using their cell phone to gain online access. With this increasing dependence on technology, countless studies have been conducted about online interpersonal communication.

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