The Intercultural Viability Indicator: Constructivist Assessment of Organizational Intercultural Competence
Journal: Journal of Intercultural Communication & Interactions Research Volume 1 Issue 1 Year 2021 pp. 55 - 82
Current assessments of intercultural communication competence are mostly positivist measurements at an individual level of analysis. This article describes the development of a group-level assessment that uses constructivist methodology and “quantum measurement” to indicate Intercultural Viability—the probability that a group can adapt to unknown future changes in social environments, changes that will include new forms of diversity and otherness. The IVI incorporates scales based on the DMIS to generate interaction between subjects’ perception of themselves and their perception of group behavior in terms of intercultural sensitivity, yielding a measurement of adaptive potential relative to a baseline of organizations. In initial testing, Intercultural Viability does not show any association with gender, but it does increase with age, indicating that life experience may be an important factor in how individuals relate with groups vis-à-vis intercultural issues. The score is also significantly influenced by living abroad and intercultural training. Based on preliminary findings, the Intercultural Viability Indicator is shown to be a discriminating measure of how groups coordinate individual competence to create future adaptive potential.